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Our ServiceNow Training Instructor

Srinivas Sunkara

Srinivas Sunkara is a renowned ServiceNow Trainer from Hyderabad. He has successfully trained over 90,000+ professionals across the globe for 7+ years. He has 13+ years of work experience in IT. He is among the top 10 instructors worldwide on ServiceNow. His training style is unique, and his training methodologies have helped thousands of IT professionals become ServiceNow Master. He is also the author of the book “Servicenow LIVE”

Srinivas Sunkara

Our Features

Job Assistance

Gautham Digital Learning's commitment to its students extends beyond the classroom. The institute's job assistance services provide participants with the guidance and support they need to seamlessly transition from learning to employment.

Live Recordings

Gautham Digital Learning provides access to live recordings of training sessions. This valuable feature allows participants to revisit key concepts, clarify doubts, and solidify their understanding at their own pace, ensuring no knowledge is left behind.

Affordable Fee

Gautham Digital Learning is committed to making ServiceNow training accessible to a wider audience. The institute's competitive fees ensure that individuals from all backgrounds can pursue this valuable skill, regardless of financial constraints.

Online and Offline

We offers a variety of delivery modes to accommodate the needs of all learners. Participants can choose between online and offline options, allowing them to tailor their learning to their schedules.

Top Faculty

Our trainer is experienced and passionate, possessing in-depth knowledge in ServiceNow. His ability to engage students and impart complex concepts clearly and concisely ensures that participants receive the highest quality of instruction.

Course Duration

The ServiceNow training program at Gautham Digital Learning spans 2 months, providing a structured and comprehensive learning journey. This carefully crafted duration allows for a thorough exploration of the platform and hands-on practice.

Hyderabad

At Gautham Digital Learning, we are passionate about empowering individuals to achieve their IT career goals through comprehensive and industry-aligned ServiceNow training in Hyderabad. We are proud to be recognized as the world’s premier institute for ServiceNow certification, offering 100% job assistance.

With over 90,000 successfully trained professionals, Gautham Digital Learning has established itself as the most recommended IT course. Join our growing community of successful ServiceNow professionals.

Phone : +91 93921 05004

Gautham Digital Learning
  • Receive instruction from the industry’s top experts.
  • Learn how to use ServiceNow tools and techniques to manage projects more effectively.
  • Get ServiceNow certified and include it on your resume.
  • Get 24/7 access to learning management system resources so you can learn whenever and wherever you want. Click here to know more about us.
Srinivas Sunkara

Modules in ServiceNow

ITSM

ITSM (IT service management) is a set of processes and practices that help organizations manage the delivery and support of IT services. 

ITOM

ITOM (IT operations management) is the process of managing and monitoring IT infrastructure and applications to ensure they are performing as expected.

CSM

CSM (customer service management) is a set of processes and practices that help organizations manage the delivery and support of customer service.

Project Management

Project management is the process of planning, executing, and monitoring projects to ensure they are completed on time, within budget, and to the required quality standards.

Frequently Asked Questions

What is ServiceNow?

ServiceNow is a cloud-based platform that helps organizations manage their IT services and operations. It provides a wide range of features for IT service management (ITSM), IT asset management (ITAM), incident management, change management, problem management, and more.

What are the benefits of ServiceNow learning?

There are many benefits to taking a ServiceNow course, including:

  • Gaining the skills and knowledge you need to use ServiceNow effectively
  • Preparing for a career in ServiceNow administration or development
  • Increasing your earning potential
  • Improving your job performance
  • Making your organization more efficient and effective
Who should take a ServiceNow training?

ServiceNow training are ideal for anyone who wants to learn how to use ServiceNow effectively, including:

  • IT professionals who want to advance their careers
  • Business users who need to use ServiceNow to manage their work
  • Students who are interested in a career in ServiceNow
What are different ServiceNow certifications currently available?

There are many certifications offered within ServiceNow, with notable ones including

  1. Certified System Administrator (CSA)
  2. Certified Application Developer (CAD)
  3. Certified Implementation Specialist(CIS)
Can we schedule the ServiceNow Training based upon your availability?

Yes, we offer both self-paced online courses and ServiceNow live online training. You can choose between the self-paced course or live ServiceNow training based on your availability and convenience.

Do you offer placements to the ServiceNow Developer Training job seekers?

We offer placement assistance to all our students upon completion of the training. Additionally, we have a dedicated program called the ‘ServiceNow Realtime Program.’ This program includes real-time projects, case studies, resume preparation, and mock interviews, all designed to enhance your job readiness and assist you in securing a job independently.

What are the Best ServiceNow Online Training live projects that we provide?

We do provide best online ServiceNow training with live projects and real-time expert. We successfully trained thousands of students.

Does ServiceNow require coding knowledge?

No, ServiceNow does not require coding knowledge. It is a platform that empowers users to create, configure, and manage business applications without the need for coding. This means that users can customize ServiceNow to match their specific requirements without having to write or edit code. Furthermore, ServiceNow provides a range of built-in applications that can be used without any coding knowledge. While not mandatory, having some basic knowledge of JavaScript could be beneficial.

What are the prerequisites for taking this ServiceNow training course?

There are no prerequisites to take this ServiceNow training; the only requirement is to have completed your graduation and possess a passion for IT courses. While not mandatory, having some basic knowledge of JavaScript could be beneficial.

What do you mean by the term “Application” in ServiceNow?

When you create an “Application” in ServiceNow, you are creating a logical grouping of related resources. This can be anything from a single document to a collection of related information. Applications are a great way to organize and manage your resources, and they can be shared among users in your organization. Applications also provide a single point of access to your resources, which can make them easier to use and manage.

Which searching technique is used to search a text or record in ServiceNow?

Zing is the text indexing and search engine that performs all text searches in ServiceNow.

What are the types of ITSM modules in ServiceNow?

ITSM is a critical component of an effective information management strategy, and it should be implemented by an IT organization. There are several important aspects of ITSM that should be considered when designing and managing an IT service delivery program:

Incident Management

Problem Management

Change Management

Service Catalog

Knowledge Management

What are the topics covered in this ServiceNow course?
  • ServiceNow Introduction
  • Creating Personal Developer Instance
  • Incident Management 

  • Problem Management 

  • Change Management 

  • Release Management 

  • User Interface      
  • Forms                  
  • Lists              
  • Plugins
  • Tables
  • User Administration
  • UI Policies               
  • Data Policies     
  • Metrics
  • Related Lists    
  • SLA Definitions             
  • Import Sets
  • Update Sets
  • Service Catalog
  • Work Flows
  • Notifications
  • Watermarks  
  • Access Control Lists (ACL)
  • Inbound Email Actions
  • Reports    
  • Glide API and Glide Record
  • Glide Form
  • Glide User
  • Glide System
  • Glide Session
  • Glide Date
  • Glide Date and Time
  • Glide Aggregation
  • Client Scripts
  • UI Actions
  • Scheduled Jobs
  • Business Rules
  • Before Business Rules
  • After Business Rules
  • Async Business Rules
  • Display Business Rules
  • Data Transffering
  • Server to Client
  • Script Include
  • Glide Ajax
  • Interview Questions on Business Rules
  • Flow Designer
  • Interview Questions on Flow Designer
  • Knowledge Management        
How can I prepare for a ServiceNow course?

The best way to prepare for a ServiceNow course is to have a basic understanding of IT and IT service management. If you are new to ServiceNow, you may want to take an introductory course before taking a more advanced course.

What are the career opportunities for ServiceNow certified professionals?

ServiceNow certified professionals are in high demand, as organizations increasingly rely on ServiceNow to manage their IT services and operations. Common career opportunities for ServiceNow certified professionals include:

  • ServiceNow Administrator
  • ServiceNow Developer
  • ServiceNow Implementation Specialist
  • ServiceNow Consultant
  • ServiceNow Trainer

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