ServiceNow Training
Gautham Digital Learning’s ServiceNow training in Bangalore are taught by experienced and certified ServiceNow instructors. The courses are comprehensive and cover all aspects of the ServiceNow platform, from the basics of ITSM to more advanced topics such as ServiceNow development and customization.
ServiceNow Training Overview
Our ServiceNow training in Bangalore program caters to both beginners and experienced professionals, ensuring everyone can unlock the platform's full potential. Explore a diverse array of topics in our comprehensive ServiceNow courses, designed to equip you with the skills needed for success.
Join us on a transformative learning journey, gaining expertise to navigate ServiceNow's complexities with confidence. Elevate your knowledge with our specialized ServiceNow training in Bangalore, tailored to meet the unique needs of individuals and organizations. Enrol now to gain a competitive edge, mastering the art of efficient ServiceNow management and optimization.
Core Highlights of Our ServiceNow Training in Bangalore
Gautham Digital Learning is a leading provider of ServiceNow training in Bangalore, India. We offer a comprehensive range of courses, covering all aspects of ServiceNow, from basic administration to advanced development and implementation.
Gautham Digital Learning’s ServiceNow training is designed to help learners develop the skills and knowledge they need to succeed in their careers. The courses are taught by experienced and certified ServiceNow instructors, and they cover a wide range of topics, including:
- ServiceNow fundamentals
- Incident management
- Problem management
- Change management
- Asset management
- Configuration management
- Knowledge management
- Service catalog
- Service level management
- Reporting and dashboards
- Development and customization
Gautham Digital Learning’s ServiceNow training in Bangalore is highly interactive and engaging. You will learn through lectures, demonstrations, and hands-on exercises. You will also have the opportunity to work on real-world projects and get feedback from your instructor.
Here are some of the benefits of taking ServiceNow training at Gautham Digital Learning:
- A comprehensive and up-to-date curriculum
- Experienced and certified instructors
- Hands-on training with real-world examples
- Flexible learning options
- Job assistance and placement support
Mr. Srinivas Sunkara
- Distinguished educator specializing in ServiceNow, based in Hyderabad
- Over 7 years of impressive track record as an instructor
- Instructed more than 95,000 professionals worldwide
- Solid 14+ years of experience in the IT industry
- Ranked among the top 10 instructors globally for ServiceNow
- Exceptional training approach leading to mastery in ServiceNow for numerous IT experts
- Esteemed author of the renowned “ServiceNow Administration and Development Books”
Contents
- Introduction to Cloud Computing
- What is Cloud Computing
- Private and Public Cloud
- What is the Difference Between SAAS and PAAS What are the Benefits of Cloud Computing?
- What is ITIL
- Introduction to ITIL Foundation
- ITIL Versions
- Benefits of ITIL Standards
- ITIL Approaches
- Roles and Responsibility of IT Help Desk Modules in ITIL
- Introduction to ITSM
- Overview of ITSM
- Introduction of Servicenow
- What is Servicenow?
- Why and who can use Servicenow History of Servicenow
- Servicenow Features
- Servicenow Objectives
- Servicenow Lifecycle
- Architecture of Servicenow
- Servicenow Market Trends
- Prerequisites for Servicenow
- Servicenow Versions
- New PDI Account Creation
- Request for Developer Instance
- How do we reset admin Password
- Who will create Developer Instance
- Use of stats.do
- What is User Interface (UI)?
- Difference Between UI15 and UI16
- User Profile
- Basic Configuration
- Purpose of Impersonate User
- Use of Global Search
- Toggle Connect Sidebar
- Settings (Available Component)
- What is Form & Record?
- Form Headers and Fields
- Form Design and Form Layout
- Work with Form Sections
- Field Properties
- Working with Annotation
- Creating Custom Fields from Design and Form Layout
- Configure .Dot Walking
- Form Customization and Personalization
- What is Formatter?
- Types of formatters in base system
- Working with all types Formatters
- Create process flow formatter for Incident Table
- Filters and Search Conditions in Lists
- Types of Record Searches
- What about Condition Builder
- Breadcrumbs and Usage
- Context Menus
- Personalizing and Customizing Lists
- Filters Add to Favorite
- Configure List Layout
- List Controls
- List Calculations
- Purpose of Wild Card Entries
- Filters & Searches
- Update Multiple Records
- Wild Card Entries
- What is Plugin?
- Predefined Plugins Installed in servicenow
- Activate and Deactivating Plugins
- Upgrading Plugins
- Importance of Dependency Plugins
- Importance of Load Demo Data
- Who will Request Plugins?
- Repair and Upgrade Plugins
- How to Request Plugin in Real Time?
- HI Service Portal (Now Support)
- Introduction to Table
- Out of the Box Tables
- Types of Tables in Servicenow
- Extended Table and Referenced Tables
- Major Table in Servicenow
- Importance of Schema Map
- Creating Custom Table
- Deleting Custom Tables
- Defaults Fields in Custom Table
- Describe u_
- Dictionary Entries
- Creating Countries and Locations
- Assign roles to Users and Groups
- Delegate Users
- Current Logged in Users
- Active Transitions
- User Preferences
- Introduction to User Administration
- Creating Users
- Types of User Interfaces in Servicenow
- Difference Between End User, ITIL User, Administration
- Working with Groups
- Working with Roles
- Creating Department and Company
- Creating Countries and Locations
- Assign roles to Users and Groups
- Delegate Users
- Current Logged in Users
- Active Transitions
- User Preferences
- Introduction to Incident Management
- What is Incident
- Life Cycle of Incident Management
- Working with State Model
- Introduction to Data Lookup Rules
- Creating New Data Lookup Rule
- Modify Existing Data Lookup Rule
- Data Lookup Rule Tables of Incident and Problem
- Working with Data Lookup Definition
- Work with Record Macher
- Introduction to Data Lookup Rules
- Creating New Data Lookup Rule
- Modify Existing Data Lookup Rule
- Data Lookup Rule Tables of Incident and Problem
- Working with Data Lookup Definition
- Work with Record Macher
- Introduction to UI Policy
- Use of UI Policy
- Create UI Policies for Incident Table
- Working with More UI Policies
- UI Policy Terminology
- Converting an UI Policy to Data Policy
- Describe Global, On Load, Reverse If false and Inherit for UI Policy
- Working with Hide Related Lists
- Introduction to Data Policy and Usage
- Creating Data Policy Rules
- Converting Data Policy to UI policy
- Applying Data Policies to Incident Table
- Difference between UI policy and Data Policy
Register Now
Different Modes of Training
You can attend our ServiceNow online classes from any part of the world, at any given time.
You can attend our in-class ServiceNow training from the nearest branch in your area.
Learn at your own pace from the comfort of your home. All the ServiceNow Training classes will be recorded with lifetime access to it. You can watch and learn the concepts at your own schedule.
Researchers concluded that hands-on, interactive learning is 10 times more effective than reading or watching course material. We are also providing ServiceNow corporate Training.
Modules in ServiceNow
ITSM modules help organizations manage their IT services, including incidents, problems, changes, and releases.
ITOM modules help organizations manage their IT infrastructure, including assets, configurations, and events.
CSM modules help organizations manage their customer interactions, including cases, knowledge, and surveys.
Project management modules help organizations manage their projects, including tasks, resources, and risks.
Why Gautham Digital Learning?
ServiceNow is a cloud-based workflow automation platform that helps companies improve their digital operations. It is a low-code/no-code platform that can be used to automate and streamline a wide range of workflows, including IT service management, customer service management, IT operations management, and enterprise asset management.
ServiceNow is used by over 80% of the Fortune 500 and is considered to be one of the leading platforms for digital transformation.
Here are some of the key benefits of using ServiceNow:
- Improved efficiency and productivity
- Reduced costs
- Improved customer service
- Increased visibility and control
- Enhanced security and compliance
Overall, ServiceNow is a powerful platform that can help companies to improve their digital operations and achieve their business goals.
ServiceNow is a cloud-based workflow automation platform that can help businesses improve their digital operations. It offers a wide range of benefits, including:
- Improved efficiency and productivity
- Reduced costs
- Improved customer service
- Increased visibility and control
- Enhanced security and compliance
ServiceNow is a powerful platform that can help businesses to achieve their business goals.
- In-demand skills: ServiceNow is one of the most popular cloud-based workflow automation platforms in the world, and the demand for ServiceNow skills is growing rapidly.
- Valuable skill: ServiceNow can be used to automate and streamline a wide range of workflows, making it a valuable skill to have for any organization.
- Good career choice: ServiceNow professionals are in high demand and are well paid, with many opportunities for advancement.
- Fun and rewarding: ServiceNow is a constantly evolving platform with challenging and interesting projects.
Learning ServiceNow is a great way to improve your career prospects, earn a good salary, and make a difference in the world.
Anyone interested in learning the platform and how to use it, including:
- IT professionals
- Business professionals
- Students
- Anyone who wants to learn a new skill
There are no prerequisites, but some basic IT knowledge is helpful.
Gautham Digital Learning offers a variety of training options to meet your needs.
To excel in learning ServiceNow, having a basic understanding of IT concepts is beneficial. Strong problem-solving skills aid in troubleshooting and finding effective solutions. Clear communication, analytical thinking, and familiarity with basic Java Script provide a solid foundation. Additionally, grasping IT processes and maintaining a proactive learning attitude will enhance your journey with ServiceNow.
- Selection of the right training program: It is important to select the right training program that is taught by experienced and qualified instructors, and that covers the material that you need to know to pass the exam and earn your certification. Gautham Digital Learning experts’ training centre offers a comprehensive program that covers all aspects of ServiceNow certification, from the basics to the more advanced topics.
- Job assistance and 24/7 support: Gautham Digital Learning also offers job assistance and 24/7 support to their students. This is important because it can help you find a job after you complete the program, and it can also provide you with the support you need when you need it.
- Assignments and certification: Gautham Digital Learning offers assignments and certification to their students. Assignments are a great way to practice what you have learned and to get feedback from your instructors. Certification is a valuable credential that can help you advance your career in ServiceNow.
- Offline and online training: Gautham Digital Learning offers both offline and online training. This is a great option for people who have different learning styles and schedules.
- Industry-relevant curriculum: The curriculum for the ServiceNow certification training program is designed to be industry-relevant, so you can be sure that you are learning the skills and knowledge that you need to be successful in your career.
- Experienced instructors: The instructors for the ServiceNow certification training program are experienced and qualified ServiceNow professionals. They can provide you with the guidance and support you need to succeed in the program and your career.
- Career advancement opportunities: Earning a ServiceNow certification can help you advance your career in several ways. It can help you get a new job, get a promotion, or earn a higher salary.
Our Learning Management System
Are you ready to take your learning journey to the next level? We recently launched our new LMS portal learn.gauthamit.com. Look no further, we provide a cutting-edge and user-friendly online learning management system (LMS) that is revolutionizing the way you acquire knowledge.
- Seamless Educational Experience: Say goodbye to clunky interfaces and hello to a seamless educational experience. Our intuitive interface and interactive features make it easy for learners of all backgrounds to engage and absorb knowledge efficiently.
- Personalized Learning Journey: We understand that everyone learns differently. That’s why our LMS offers a personalized and adaptive learning journey. With multimedia resources, assessments, and progress-tracking tools, you can tailor your learning experience to suit your needs.
Explore our course catalogue and start learning today!
ServiceNow Training and Certification Course
The world is going digital and companies are deploying more and more applications in the cloud. To stay competitive, it's essential that you have the skills to use the latest technology and that's where ServiceNow comes in. The Servicenow platform gives you the ability to build efficient, reliable and scalable solutions. If you're looking to up your game when it comes to service management, this is the best course for you. Our experts have designed this training course to teach you everything about ServiceNow, its key features and what skills you need before taking it. So, what are you waiting for? Register now and start learning about using ServiceNow!
ServiceNow Training Objectives
- Delivering innovative solutions that make your life easier.
- Taking care of your technology needs - from design to deployment.
- Ensuring your technology is always up and running.
- Keeping your business running smoothly - with Gautham IT Digital Learning.
- The foundation for a successful IT department with ServiceNow.
- Building the foundation for a successful business with ServiceNow.
What Our Students Say?
Frequently Asked Questions
ServiceNow is a cloud-based platform that helps organizations manage their IT services and operations. It provides a wide range of features for IT service management (ITSM), IT asset management (ITAM), incident management, change management, problem management, and more.
There are many benefits to taking a ServiceNow course, including:
- Gaining the skills and knowledge you need to use ServiceNow effectively
- Preparing for a career in ServiceNow administration or development
- Increasing your earning potential
- Improving your job performance
- Making your organization more efficient and effective
ServiceNow courses are ideal for anyone who wants to learn how to use ServiceNow effectively, including:
- IT professionals who want to advance their careers
- Business users who need to use ServiceNow to manage their work
- Students who are interested in a career in ServiceNow
There are many certifications offered within ServiceNow, with notable ones including
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist(CIS)
Yes, we offer both self-paced online courses and ServiceNow live online training. You can choose between the self-paced course or live ServiceNow training based on your availability and convenience.
We offer placement assistance to all our students upon completion of the training. Additionally, we have a dedicated program called the ‘ServiceNow Realtime Program.’ This program includes real-time projects, case studies, resume preparation, and mock interviews, all designed to enhance your job readiness and assist you in securing a job independently.
We do provide best online ServiceNow training with live projects and real-time expert. We successfully trained thousands of students.
No, ServiceNow does not require coding knowledge. It is a platform that empowers users to create, configure, and manage business applications without the need for coding. This means that users can customize ServiceNow to match their specific requirements without having to write or edit code. Furthermore, ServiceNow provides a range of built-in applications that can be used without any coding knowledge. While not mandatory, having some basic knowledge of JavaScript could be beneficial.
There are no prerequisites to take this ServiceNow training; the only requirement is to have completed your graduation and possess a passion for IT courses. While not mandatory, having some basic knowledge of JavaScript could be beneficial.
When you create an “Application” in ServiceNow, you are creating a logical grouping of related resources. This can be anything from a single document to a collection of related information. Applications are a great way to organize and manage your resources, and they can be shared among users in your organization. Applications also provide a single point of access to your resources, which can make them easier to use and manage.
Zing is the text indexing and search engine that performs all text searches in ServiceNow.
ITSM is a critical component of an effective information management strategy, and it should be implemented by an IT organization. There are several important aspects of ITSM that should be considered when designing and managing an IT service delivery program:
Incident Management
Problem Management
Change Management
Service Catalog
Knowledge Management
- ServiceNow Introduction
- Creating Personal Developer Instance
Incident Management
Problem Management
Change Management
Release Management
- User Interface
- Forms
- Lists
- Plugins
- Tables
- User Administration
- UI Policies
- Data Policies
- Metrics
- Related Lists
- SLA Definitions
- Import Sets
- Update Sets
- Service Catalog
- Work Flows
- Notifications
- Watermarks
- Access Control Lists (ACL)
- Inbound Email Actions
- Reports
- Glide API and Glide Record
- Glide Form
- Glide User
- Glide System
- Glide Session
- Glide Date
- Glide Date and Time
- Glide Aggregation
- Client Scripts
- UI Actions
- Scheduled Jobs
- Business Rules
- Before Business Rules
- After Business Rules
- Async Business Rules
- Display Business Rules
- Data Transffering
- Server to Client
- Script Include
- Glide Ajax
- Interview Questions on Business Rules
- Flow Designer
- Interview Questions on Flow Designer
- Knowledge Management
The best way to prepare for a ServiceNow course is to have a basic understanding of IT and IT service management. If you are new to ServiceNow, you may want to take an introductory course before taking a more advanced course.
ServiceNow certified professionals are in high demand, as organizations increasingly rely on ServiceNow to manage their IT services and operations. Common career opportunities for ServiceNow certified professionals include:
- ServiceNow Administrator
- ServiceNow Developer
- ServiceNow Implementation Specialist
- ServiceNow Consultant
- ServiceNow Trainer
